Portuguese-Speaking Customer Support Agent | Greece-Based | Relocation Support in Matosinhos

Portuguese-Speaking Customer Support Agent | Greece-Based | Relocation Support in Matosinhos

Matosinhos Presencial
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Work remotely from Greece while developing your career in

customer support, and B2B customer experience .

Working Location:

Greece – Remote. Working remotely from another country is not possible.

Work Model:

Remote within Greece. Work anywhere in Greece.

Compensation:

€1,045.72 gross/month

(paid over 14-month)

+ performance bonus upto 10% of the salary + relocation package

Working Schedule:

Monday to Friday, with occasional weekend shifts and rotating shifts - 5 days/week, 8 hours/day

Relocation Package:

flight ticket+ 2 weeks hotel accommodation + airport pick up + real estate fee coverage

Your Role As a

Portuguese-Speaking Customer Support Agent , you will provide first-line B2B customer support for global leading brands.

You will assist business customers with printer troubleshooting, software-related inquiries, technical issues, and consumable orders through phone and email.

Your Responsibilities

Provide Portuguese-speaking B2B customer service and support via phone and email.

Assist customers with software-related inquiries and basic technical problems.

Process and manage orders

Document customer interactions and technical issues using CRM and ticketing systems

Deliver professional, accurate, and solution-oriented customer support.

Maintain high standards of customer satisfaction and service quality.

What We Are Looking For

Native-level or C1 proficiency in Portuguese.

B2 English proficiency for training, internal communication, and knowledge base access.

Excellent written communication and interpersonal skills.

Good computer literacy and confidence using digital tools.

Strong problem-solving, customer service, and business communication skills.

Ability to work independently in a remote environment.

Customer-focused, professional, and solution-oriented mindset.

What We Offer

Structured onboarding, including a 2-week nesting period.

Progressive training and development, with full independence expected within 6 months.

International working environment and professional development opportunities.

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Empregador para Portuguese-Speaking Customer Support Agent | Greece-Based | Relocation Support in Matosinhos: WW Talents

A WW Talents é um excelente empregador, oferecendo uma cultura de trabalho colaborativa e internacional em Atenas, onde os colaboradores têm a oportunidade de crescer profissionalmente no setor de vendas B2B. Com um pacote de benefícios atrativo que inclui um salário competitivo, bônus trimestrais e apoio na relocação, a empresa valoriza o desenvolvimento contínuo dos seus funcionários, tornando-a uma escolha ideal para quem procura uma carreira significativa e recompensadora.

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Dados de contacto:

Equipa de recrutamento de WW Talents