Num relance
- Tarefas: Apoiar clientes polacos com questões técnicas via telefone, chat e email.
- Empresa: Worldwiders, uma empresa multicultural em Lisboa.
- Benefícios: Salário competitivo, seguro de saúde privado e oportunidades de carreira internacional.
- Outras informações: Lisboa oferece uma vida vibrante, cultura rica e clima ameno.
- Porquê este emprego: Desenvolve as tuas habilidades em tecnologia enquanto trabalhas num ambiente dinâmico.
- Qualificações: Fluência em polaco e inglês, experiência em suporte técnico é uma vantagem.
O salário previsto situa-se entre 49500 - 60500 € por ano.
Polish-speaking Technical Support Agent – Lisbon, Portugal Empresa : Worldwiders Tipo de Emprego : Periodo Integral Lisbon, Portugal Job Description Seize the opportunity to become part of a multicultural team!
What will you do?
As a Technical Customer Advisor, you'll apply your skills to resolve emerging issues with precision and efficiency.
You'll uphold excellent standards and share your passion for technology with both customers and colleagues.
Given the dynamic nature of this role, you'll have the opportunity to develop your IT skills and advance your international career at your own pace.
Polish-language inbound customer support via phone, chat, and email Responding to customer inquiries and documenting relevant case information Ensuring excellent customer satisfaction Assisting with pre-sales, general inquiries, and technical support issues Appropriately addressing customer escalations and accurately documenting the process Collaborating with other technicians to resolve or properly close tickets Maintaining the internal ticketing system in English As a representative of the company, you will uphold the company's values and contribute to maintaining a positive brand reputation Candidate Profile Native-level Polish language skills (C2) + English fluent Experience in customer/technical support is an advantage Patience to communicate and solve issues Handle all data and personal information with the utmost confidentiality Proactive, self-motivated, and a great team player Employer offers Work in the office in Lisbon Competitive salary Option for long-term accommodation Private health insurance Growing opportunities and possibilities for an international career Benefit from our modern amenities, numerous discounts at local businesses, company celebrations, events, and much more!
About Lisbon Lisbon is the vibrant capital of Portugal, with approximately 600,000 residents in the city center and around 2.8 million in the greater metropolitan area.
The city is located near the Atlantic Ocean and offers great shopping, fantastic food, a lively nightlife, and an amazing cultural heritage.
Lisbon enjoys a warm climate for most of the year.
This is one of the many reasons why the stunning city has become one of the most popular destinations for Europeans and has a growing expat community.
Empregador para New Job Opening: Polish-speaking Technical Support Agent In Lisbon, Portugal In Lisbon, Portugal: Worldwiders Search and Selection
A Worldwiders é um excelente empregador que valoriza a diversidade e a inclusão, oferecendo um ambiente multicultural em Lisboa. Os colaboradores beneficiam de oportunidades de crescimento profissional, formação contínua e um pacote de benefícios competitivos, tornando a experiência de trabalho não apenas gratificante, mas também enriquecedora. Junte-se a uma equipa dinâmica onde o seu contributo é valorizado e onde pode fazer a diferença na qualidade do serviço prestado.
Dados de contacto:
Equipa de recrutamento de Worldwiders Search and Selection
