Customer Service & Content Reviewer for French Speakers
Job Openings Customer Service & Content Reviewer for French Speakers About the job Customer Service & Content Reviewer for French Speakers
Location:
Lisbon
(Remote work is possible, but only for candidates residing in Portugal) Language Requirements:
Fluent French + English (B2+) Contract Type:
Full-time, 12-month renewable (option for permanent contract) Relocation Support:
Available for international candidates Looking to grow your international career in customer experience and digital content moderation? Join a global team based in Lisbon and work with one of the worlds most innovative tech platforms. In this role, youll combine empathy, accuracy, and critical thinking to help maintain high-quality online content and assist users with their inquiries. What You’ll Be Doing
Review, classify, and moderate online content to ensure it meets community guidelines Respond to user queries regarding platform usage, policies, and account-related issues Provide accurate and timely support via chat, email, or phone Identify and elevate potential risks, sensitive cases, or policy violations Ensure a safe and respectful online environment by enforcing platform rules Collaborate with internal teams to share user insights and improve support procedures What We’re Looking For
Fluent French and English at B2 level or higher Strong attention to detail and analytical mindset Resilient and comfortable reviewing sensitive or challenging content Empathetic communicator with a solution-oriented approach Previous experience in customer support or moderation is a plus, not mandatory Must have EU citizenship or valid work permit for Portugal What You’ll Get
Full training program (2 to 4 weeks depending on the project) 12-month renewable contract; permanent after 2 years Monthly performance bonus (up to EUR 300 or EUR 900 quarterly) Meal allowance paid via card (tax‑free) Private health and dental insurance from day one 22 vacation days per year plus Portuguese public holidays Christmas and holiday bonuses paid monthly Ready to make a real impact in digital safety and customer experience? Apply today and join us in Lisbon!
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Empregador para Customer Service & Content Reviewer for French Speakers in Porto: United Talent Acquisition
A United Talent Acquisition é um excelente empregador, oferecendo uma oportunidade única para profissionais fluentes em francês que desejam trabalhar remotamente a partir de Portugal. Com um ambiente de trabalho colaborativo e inclusivo, a empresa valoriza o crescimento dos seus colaboradores através de formações completas, além de oferecer benefícios atrativos como bónus, assistência à saúde e férias, tornando-a uma escolha ideal para quem procura um emprego significativo e gratificante.
Dados de contacto:
Equipa de recrutamento de United Talent Acquisition
