Sales · Porto · Hybrid Inside Sales Specialist – Renewals (French Speaking)
Join us as a Customer Renewal Specialist (French Speaking) and grow our customer base by managing renewals, building strong relationships, and driving expansion through smart cross- and upselling.
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization. We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact? Responsibilities
Are you ambitious, sales-driven and you love building relationships with a diverse range of customers? Then join our Retention Team-EMEA and help growing and retaining our customer base in the French-speaking region by having technical knowledge about our products. Execute the renewal process to ensure ARR is retained or expanded
Identify opportunity and customer level risk and coordinate the mitigation
Collaborate cross-functionally to provide exceptional customer experiences, building trust and credibility both internally and externally
Establish business relationships with TeamViewer customers via telephone and email
Discover cross and up-sell opportunities with the existing customer base
Monitor and report on market and competitor trends, providing relevant feedback from the customers to improve internal processes and customer loyalty
Requirements
University or college degree in the field of Business, Marketing, or something similar is great, but not a dealbreaker
1-2 years of experience in sales, customer retention or customer service, ideally with a focus on renewals
Ideally experience in the IT environment with SaaS knowledge
Strong communication skills, positive attitude and enjoy working in an international team
Customer-centric and results-oriented approach, demonstrating a willingness to go the extra mile
Fluency in
French and English
is mandatory, further languages are a plus
What we offer
Onsite Onboarding
in our HQ office for an optimal start
Great compensation and benefits packages
including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly
offices
Special terms
for local gyms
Access to Corporate Benefits platform with many
discounts
Regular Team events
and company-wide celebrations
Open door policy , no dress code rules, frequent all Hands and Leadership Lunches
Hybrid
work time
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race. If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you. Department Sales Location Porto Remote status Hybrid Employment type Full-time Type of Job Non Student
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Empregador para Inside Sales Specialist – Renewals (French Speaking) In Porto in Braga: TeamViewer GmbH
A TeamViewer, oferecemos um ambiente de trabalho dinâmico e inclusivo em Porto, Portugal, onde a diversidade é celebrada como um dos nossos valores fundamentais. Com pacotes de compensação competitivos, oportunidades de crescimento profissional e uma cultura que promove a inovação, garantimos que cada membro da equipe tenha a chance de brilhar e contribuir para o sucesso coletivo. Junte-se a nós e faça parte de uma empresa que valoriza o seu desenvolvimento pessoal e profissional enquanto transforma o futuro da digitalização.
