Num relance
- Tarefas: Apoiar anunciantes B2B com resolução de problemas e otimização de campanhas.
- Empresa: Líder global em soluções de publicidade digital, com sede em Lisboa.
- Benefícios: Salário atrativo, formação totalmente paga e ambiente de trabalho dinâmico.
- Outras informações: Trabalho em equipa colaborativa com oportunidades de crescimento profissional.
- Porquê este emprego: Desenvolve habilidades em marketing digital enquanto ajuda empresas a crescerem.
- Qualificações: Espanhol nativo ou nível C2 e inglês B2; experiência em campanhas online é um plus.
O salário previsto situa-se entre 47250 - 57750 € por ano.
Closer Hire is partnering with a global leader in digital advertising solutions to recruit a Spanish-speaking B2B Advertising Support Specialist for their team in Lisbon.
In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.
Your
Role
Handle end-to-end troubleshooting for advertising products via email and chat.
Diagnose issues related to campaigns, platform tools, and product features.
Drive query resolution by collaborating with internal Product, Operations & Engineering teams.
Provide timely, accurate updates to ensure high customer satisfaction.
Identify opportunities to improve the user experience from day one.
Ensure service quality by meeting productivity, SLA, and case-handling standards.
Educate advertisers on features, best practices, and common issue types.
Maintain proactive, professional communication throughout the case journey.
Share insights, trends, and feedback to support continuous improvement.
Requirements
Native or C2 level Spanish, plus good English (around B2).
Some experience with online campaigns or digital marketing — you don’t need to know everything, just be comfortable with the basics.
Familiarity with social media platforms and interest in online advertising.
Previous experience in customer support or a contact center is a plus, but not mandatory.
Comfortable analyzing issues, problem-solving, and paying attention to detail.
Ability to work both independently and as part of a collaborative team.
A degree in Marketing or a related field is helpful but not required — practical experience also counts.
A proactive, customer-focused mindset and willingness to learn.
The
Offer
Full-time employment with comprehensive, fully paid training. Monday to Sunday | 07:00–19:00 Attractive base salary
#J-18808-Ljbffr
Empregador para Spanish-Speaking B2B Advertising Support Specialist: Pkrecruiting
A CloserHire oferece um ambiente de trabalho dinâmico e multicultural em Lisboa, onde os colaboradores têm a oportunidade de crescer profissionalmente enquanto ajudam clientes com as suas necessidades de seguros. Com um forte foco no desenvolvimento de carreira e suporte linguístico, a empresa valoriza a diversidade e promove uma cultura de excelência no atendimento ao cliente.
