Num relance
- Tarefas: Apoiar anunciantes B2B com resolução de problemas e otimização de campanhas.
- Empresa: Líder global em soluções de publicidade digital, com sede em Lisboa.
- Benefícios: Salário atrativo, formação paga, seguro de saúde e apoio à relocação.
- Outras informações: Ambiente dinâmico com oportunidades de crescimento profissional.
- Porquê este emprego: Trabalhe com uma marca reconhecida e melhore o seu CV num ambiente multicultural.
- Qualificações: Fluência em inglês e experiência em gestão de campanhas pagas.
O salário previsto situa-se entre 31500 - 38500 € por ano.
Closer Hire is partnering with a global leader in digital advertising solutions to recruit a English-speaking B2B Advertising Support Specialist for their team in Lisbon.
In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.
Your Role Handle end-to-end troubleshooting for advertising products via email and chat.
Diagnose issues related to campaigns, platform tools, and product features.
Drive query resolution by collaborating with internal Product, Operations & Engineering teams.
Provide timely, accurate updates to ensure high customer satisfaction.
Identify opportunities to improve the user experience from day one.
Ensure service quality by meeting productivity, SLA, and case-handling standards.
Educate advertisers on features, best practices, and common issue types.
Maintain proactive, professional communication throughout the case journey.
Share insights, trends, and feedback to support continuous improvement.
Your Qualifications Native or C2 level of English Experience in paid campaign management is mandatory Experience with online campaigns and Digital Marketing Familiarity with social media platforms and a basic understanding of digital advertising Previous experience in a Contact Centre, Service Program, or Advertising Technology company is an advantage Strong customer service-oriented mindset Good analytical, problem-solving, and attention-to-detail skills Ability to work effectively both independently and as part of a team A degree in Marketing or a related field is an advantage Proactive attitude and willingness to learn and develop The Offer Full-time employment with comprehensive, fully paid training.
Monday to Sunday | 07:00-19:00 Attractive base salary Relocation support package to help you settle into life in Lisbon Private health insurance and other benefits Opportunity to work for a globally recognized brand and enhance your CV A vibrant and multicultural work environment Modern office in central Lisbon, easily accessible and well-equipped Relocation
- N/A
- #J-18808-Ljbffr
Empregador para English-Speaking B2B Advertising Support Specialist: Pkrecruiting
A CloserHire oferece um ambiente de trabalho dinâmico e multicultural em Lisboa, onde os colaboradores têm a oportunidade de crescer profissionalmente enquanto ajudam clientes com as suas necessidades de seguros. Com um forte foco no desenvolvimento de carreira e suporte linguístico, a empresa valoriza a diversidade e promove uma cultura de excelência no atendimento ao cliente.
