Num relance
- Tarefas: Oferecer suporte ao cliente em português para serviços governamentais, via telefone, email e chat.
- Empresa: Agência de recrutamento líder em empregos na Grécia, focada em serviços públicos.
- Benefícios: Seguro de saúde privado, bônus de desempenho, formação paga e aulas de grego gratuitas.
- Outras informações: Ambiente dinâmico com oportunidades de crescimento e desenvolvimento profissional.
- Porquê este emprego: Contribua para a eficiência dos serviços públicos enquanto ajuda clientes a navegar processos governamentais.
- Qualificações: Fluência em português e inglês, experiência em atendimento ao cliente é preferida.
O salário previsto situa-se entre 49500 - 60500 € por ano.
Portuguese Speaking Customer Service for Government & Public -Remote in Greece
Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative, specializing in the Government & Public Sector industry.
This role provides a unique chance to engage with clients who require support in navigating public services, contributing to the efficient operation of government-related functions.
Responsibilities Provide high-quality customer service to Portuguese-speaking clients via phone, email, and chat platforms.
Assist clients with inquiries related to government services and information.
Guide users through processes such as application submissions, documentation requirements, and service updates.
Maintain comprehensive knowledge of government programs and policies to address client needs effectively.
Handle complaints and escal... (continued)
Document all interactions accurately to maintain compliance and provide feedback for service improvement.
Collaborate with internal teams to enhance service delivery and efficiency.
Requirements
Fluency in Portuguese and English, both written and spoken.
Experience in customer service, particularly in the government or public sector is preferred.
Excellent communication and problem-solving skills.
Ability to handle sensitive information with confidentiality and professionalism.
Proficiency in customer service software and Microsoft Office Suite.
Detail-oriented with strong organizational skills.
A customer-oriented mindset with a willingness to assist others effectively.
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year Fully Paid Training
Fully Paid Relocation Package ( flight, transfer and hotel )
Free Greek Lessons, discounts and other perks Sobre a empresa
Patrique Mercier Recruitment Fr
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece.
We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications.
Our recruitmen...
Empregador para Portuguese Speaking Customer Service For Government & Public -remote In Greece: Patrique Mercier Recruitment Fr
A Mercier Consultancy é um excelente empregador, oferecendo um ambiente de trabalho colaborativo e dinâmico em Sofia, Bulgária. Com formação totalmente paga e assistência à realocação, os colaboradores têm a oportunidade de crescer na carreira enquanto desfrutam de um custo de vida acessível e da experiência de trabalhar com uma empresa líder em robótica e casas inteligentes.
Dados de contacto:
Equipa de recrutamento de Patrique Mercier Recruitment Fr
