Compensation: EUR 1,500 - EUR 2,000 - monthly Company Description
Proudly recognized as a
Top Employer , we prioritize our employees' growth and well-being.As a
leading company
in
SAP solution
implementation, we offer unparalleled opportunities to work on cutting-edge projects. Join a team that fosters
innovation
and continuous improvement. Are you passionate about SAP solutions and looking to advance your career with a market leader? Job Description
Act as the first point of contact for users, ensuring proper ticket handling and routing to the right support team. Main responsibilities: Receive and review user tickets. Check that the ticket contains the required information. Contact the user when additional information is needed. Perform basic checks and first-level troubleshooting. Solve simple and known issues using existing procedures and documentation. Categorize and prioritize tickets correctly. Route complex or functional/technical issues to the appropriate L2/L3 team. Keep tickets updated and ensure proper follow-up. Support users with clear and simple communication. Contribute to knowledge documentation and continuous improvement. Qualifications
Previous experience in
accounting or financial processes . Good understanding of basic accounting concepts, such as:
Accounts Payable / Accounts Receivable General Ledger Invoices and payments Cost centers Month-end closing activities
Experience with
SAP
is a plus, especially
SAP FI , but not mandatory. Good communication and customer-oriented mindset. Ability to understand a user issue, perform basic analysis and collect the right information before escalation. Organized, rigorous and able to follow procedures. Comfortable working in an
international environment . Good level of
French and
English . Additional Information
Work Location: Lisbon or Porto
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Empregador para SAP FI Consultant - Junior: Inetum Portugal
A Inetum Portugal é um excelente empregador, oferecendo um ambiente de trabalho colaborativo e inovador em Lisboa, onde os colaboradores têm a oportunidade de crescer profissionalmente através de formações contínuas e projetos desafiantes. A empresa valoriza a diversidade e promove uma cultura de inclusão, garantindo que todos os funcionários se sintam valorizados e motivados a contribuir para o sucesso coletivo. Além disso, os benefícios competitivos e a flexibilidade no trabalho tornam a Inetum um local atrativo para quem procura uma carreira significativa e gratificante na área de gestão de ativos de software.
