Num relance
- Tarefas: Gerir relações com clientes e garantir um serviço de excelência na gestão de candidaturas.
- Empresa: Henley & Partners, líder global em consultoria de cidadania e residência.
- Benefícios: Salário competitivo, benefícios abrangentes e ambiente de trabalho dinâmico.
- Outras informações: Cultura multicultural que promove colaboração e crescimento pessoal.
- Porquê este emprego: Faça a diferença ajudando pessoas a alcançar novas oportunidades e um futuro melhor.
- Qualificações: Experiência em gestão de contas e habilidades de comunicação com clientes.
O salário previsto situa-se entre 72000 - 88000 € por ano.
Joining Henley & Partners As the leading global citizenship and residency advisory firm for over two decades, Henley & Partners helps clients navigate the complex landscape of investment migration and citizenship planning.
Why Choose Henley & Partners?
Global Impact: Make a difference by helping individuals and families access new opportunities and secure a brighter future through alternative citizenship and residency options.
Cutting-Edge Expertise: Join industry pioneers providing innovative solutions and exceptional service through an extensive international network.
Dynamic Culture: Work in a multicultural and inclusive environment with over 40 offices worldwide, fostering collaboration and personal growth.
Continuous Learning: Benefit from ongoing professional development, training programs, and industry conferences to enhance your skills.
Impactful Projects: Engage in high-profile projects that shape the future of investment migration and global mobility.
Work-Life
Balance: Enjoy flexible working arrangements and benefits that support your well-being. ... but that's enough about us, let's talk about you!
The Relationship Manager will perform all activities required in terms of the compilation and submission of client applications for the relevant residence or citizenship program and to deliver world-class, industry leading customer service to our clients.
Responsabilities: Manage key client relationships through regular contact and visits.
Serve as the primary client contact and advocate for day-to-day activities necessary for the client application and elevate issues and requests when needed.
Build and execute a client-centric relationship framework inclusive of regularly scheduled status calls & application reviews.
Establish and maintain customer satisfaction through account planning, proactive client communications and issue remediation.
Identify opportunities to cross-sell H&P's services.
Leverage internal resources to assist the client with meeting the requirements of their application.
Mentoring junior members of the team if needed.
Qualifications
Minimum 4 years' of experience in account management within investments, insurance, private bank, wealth management or similar.
Previous experience in a client facing role is a must.
Proven track record of successfully building and nurturing multi-level client relationships.
Proficient in Microsoft Word, Excel, Power Point and CRM.
Undergraduate degree in business, economics, marketing or other related disciplines.
Strong time management skills with the ability to handle multiple priorities.
Proactive and solution-oriented, with the ability to anticipate client needs.
Knowledge and experience in the immigration by investment industry is an advantage.
Full proficiency in English Join our team and be part of an organization that values innovation, fosters collaboration, and believes in the potential of its employees.
We offer competitive compensation, comprehensive benefits, and a dynamic work environment that encourages growth and personal development.
Empregador para Relationship Manager in Lisbon: Henley & Partners
A Henley & Partners é um empregador excecional, oferecendo uma cultura de trabalho dinâmica e multicultural que promove a colaboração e o crescimento pessoal. Com oportunidades contínuas de aprendizagem e desenvolvimento profissional, os colaboradores têm acesso a projetos impactantes que moldam o futuro da migração de investimento e mobilidade global. Localizada em Lisboa, a empresa proporciona um equilíbrio saudável entre vida profissional e pessoal, com arranjos de trabalho flexíveis e benefícios que apoiam o bem-estar dos seus funcionários.
