Num relance
- Tarefas: Interagir com clientes e oferecer soluções personalizadas em marketing digital.
- Empresa: Empresa inovadora focada em soluções publicitárias para o mercado português.
- Benefícios: Contrato de 12 meses, seguro de saúde, subsídio de refeição e oportunidades de crescimento.
- Outras informações: Ambiente dinâmico com possibilidade de contrato permanente após 2 anos.
- Porquê este emprego: Ajuda empresas a alcançar objetivos com soluções publicitárias inovadoras e impactantes.
- Qualificações: 3 anos de experiência em vendas ou marketing digital e fluência em inglês e português.
O salário previsto situa-se entre 47250 - 57750 € por ano.
- Overview
- We are seeking a
Customer Service Specialist for Portuguese market with expertise in marketing to join our client's team. The vacancy pertains to a social media project. The project start date is July 4, 2024. Responsibilities
Engage with new and existing clients (Agencies or Advertisers) daily through phone, chat, and email.
Identify sales opportunities and provide tailored solutions to meet client business goals.
Manage a portfolio of SMB clients, focusing on revenue growth.
Research and understand client industries and business models.
Customize client experiences based on local business nuances.
Provide personalized recommendations and consult on optimal product adoption.
Engage proactively and reactively with clients to assess product performance and offer insights.
Develop expert knowledge of advertising solutions and share ideas for product and customer experience improvement.
Offer pre and post-sales assistance within your knowledge scope.
Identify trends, solve problems, and champion success stories.
Utilize various tools to drive client business success.
Working hours
40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Friday from 08:00 to 17:00. Requirements
3 years of experience, with at least 1 year in relationship sales, ad sales, or digital marketing.
Strong understanding of advertising and ability to build long-term client relationships.
Proficiency in MS Office and email systems.
Self-starter with a proactive mindset and ability to meet deadlines.
Highly motivated, goal-oriented, and capable of independent decision-making.
Strong attention to detail, multitasking ability, and performance under pressure.
Excellent client contact skills via phone, chat, or email.
Native or fluent (C2) English level and fluent (C2) Portuguese Engagement and Benefits
Join our client's team and help businesses achieve their goals with innovative advertising solutions. Employment Term Contract with a foreseeable duration of 12 months, extended for up to an additional 12 months.
Permanent contract after 2 years; Private health and dental insurance after contract signature (given that you already have a NIF and Social Security number); The meal allowance will be paid in a prepaid meal card and it is exempt from Social Security and IRS contributions.
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Empregador para Portuguese Customer Service Specialist-Marketing Expert for Social Media: Cross Border Talents
A nossa empresa é um líder global em gestão de experiência do cliente, oferecendo um ambiente de trabalho dinâmico e colaborativo em Braga, Portugal. Valorizamos o crescimento profissional dos nossos colaboradores, proporcionando oportunidades de desenvolvimento contínuo, além de benefícios como seguro de saúde e apoio à relocação. Junte-se a nós para fazer parte de uma equipa que valoriza a resiliência emocional e a atenção ao detalhe, enquanto contribui para a criação de experiências significativas para os nossos clientes.
Dados de contacto:
Equipa de recrutamento de Cross Border Talents
