French & English Technical Support Specialist — Lisbon, Portugal
Cross Border Talents is looking for a French and English-speaking Technical Support Specialist to join an international support team in Lisbon.
If you enjoy troubleshooting, working with technology, and helping people resolve technical problems, we would love to hear from you.
Your main responsibilities
Assist customers with technical questions and issues.
Guide users through troubleshooting procedures.
Explain technical solutions in a clear and accessible way.
Record customer interactions and relevant case information.
Provide professional support and contribute to customer satisfaction.
Requirements
Fluent French and good English communication skills.
Previous experience in technical support or a similar customer-facing role.
Strong analytical and problem-solving abilities.
Confidence using computers and digital tools.
A patient, customer-oriented approach.
Please note
The position is based in Lisbon, Portugal.
Candidates must already have the legal right to work in Portugal.
Candidates must currently reside in Lisbon.
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Empregador para French & English Technical Support Specialist: Cross Border Talents
A nossa empresa é um líder global em gestão de experiência do cliente, oferecendo um ambiente de trabalho dinâmico e colaborativo em Braga, Portugal. Valorizamos o crescimento profissional dos nossos colaboradores, proporcionando oportunidades de desenvolvimento contínuo, além de benefícios como seguro de saúde e apoio à relocação. Junte-se a nós para fazer parte de uma equipa que valoriza a resiliência emocional e a atenção ao detalhe, enquanto contribui para a criação de experiências significativas para os nossos clientes.
Dados de contacto:
Equipa de recrutamento de Cross Border Talents
