Join a leading customer experience team in Lisbon as a Customer Service professional.
In this on-site role, you will provide excellent support and manage customer interactions, primarily in English, within a dynamic advertising technology environment.
Key points
Location:
Lisbon, Portugal, a vibrant capital known for its rich history, picturesque landscapes and dynamic cultural scene, offering a high quality of life
Work model:
On-site
Language:
English
Schedule:
Initially Monday to Sunday, 07:00 to 19:00, with two shifts (07:00 to 16:00 or 10:00 to 19:00). The schedule may later change to 24/7 rotational shifts with two rotating days off (to be confirmed)
Compensation:
Monthly gross salary, plus a welcome bonus paid in monthly instalments during the first year, a food allowance for each working day, and an attendance bonus
Relocation:
No relocation support provided
Requirements
Fluent English
Previous experience in paid campaign management (mandatory)
Experience in Digital Marketing
Strong customer service-oriented skills
Availability to work rotational shifts
Preferred
Experience in a contact centre or service program for an advertising technology company
Fluency in social media product usage and a basic understanding of digital advertising
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Empregador para English-Speaking Customer Service Representative, Digital Advertising in Cascais: Cross Border Talents
A nossa empresa é um líder global em gestão de experiência do cliente, oferecendo um ambiente de trabalho dinâmico e colaborativo em Braga, Portugal. Valorizamos o crescimento profissional dos nossos colaboradores, proporcionando oportunidades de desenvolvimento contínuo, além de benefícios como seguro de saúde e apoio à relocação. Junte-se a nós para fazer parte de uma equipa que valoriza a resiliência emocional e a atenção ao detalhe, enquanto contribui para a criação de experiências significativas para os nossos clientes.
Dados de contacto:
Equipa de recrutamento de Cross Border Talents
