Num relance
- Tarefas: Apoiar anunciantes B2B com resolução de problemas e otimização de campanhas.
- Empresa: Líder global em soluções de publicidade digital.
- Benefícios: Salário competitivo, bônus de assinatura, seguro de saúde privado e formação paga.
- Outras informações: Oportunidade de crescimento profissional e vida em uma cidade ensolarada.
- Porquê este emprego: Mude-se para Lisboa e trabalhe num ambiente multicultural e vibrante.
- Qualificações: Inglês B2, experiência básica em marketing digital e boa comunicação.
O salário previsto situa-se entre 63000 - 77000 € por ano.
Still in Spain? This role is in Lisbon, Portugal and the move is paid for. 920€ x 14 + 2000€ signing bonus.
Where this job is To be clear before you read on: the job is in Lisbon, Portugal, not in Spain.
You would be relocating.
Most people we place have never lived abroad before, and the company covers the parts that usually stop people.
- What the move covers Locals only
- What you'll earn in Portugal 920€ x 14 + 2000€ signing bonus
Portuguese contracts pay 14 salaries a year - your normal monthly salary plus a holiday and a Christmas salary.
The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.
On top of the salary 14 Salaries a Year Private Health Cover Paid Training
The role Closer Hire is partnering with a global leader in digital advertising solutions to recruit a Spanish-speaking B2B Advertising Support Specialist for their team in Lisbon.
In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.
Day to day that means handle end-to-end troubleshooting for advertising products via email and chat.
Diagnose issues related to campaigns, platform tools, and product features.
Drive query resolution by collaborating with internal, and product, Operations & Engineering teams.
Provide timely, accurate updates to ensure high customer satisfaction.
Identify opportunities to improve the user experience from day one.
Ensure service quality by meeting productivity, SLA, and case-handling standards.
Educate advertisers on features, best practices, and common issue types.
Maintain proactive, professional communication throughout the case journey.
Share insights, trends, and feedback to support continuous improvement.
What you need English (around B2).
Some experience with online campaigns or digital marketing - you don't need to know everything, just be comfortable with the basics.
Familiarity with social media platforms and interest in online advertising.
Previous experience in customer support or a contact center is a plus, but not mandatory.
Comfortable analyzing issues, problem-solving, and paying attention to detail.
Ability to work both independently and as part of a collaborative team.
A degree in Marketing or a related field is helpful but not required - practical experience also counts.
A proactive, customer-focused mindset and willingness to learn Spanish, plus good Native or C2 level
The rest of the package You also get full-time employment with comprehensive, fully paid training.
Monday to Sunday | 07:00-19:00, attractive base salary, relocation support package to help you settle into life in Lisbon, private health insurance and other benefits, opportunity to work for a globally recognized brand and enhance your CV A vibrant and multicultural work environment, modern office in central, and lisbon, easily accessible and well-equipped.
Living in Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.
Closer Hire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.
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Empregador para Spanish B2B Advertising Support Specialist – Relocate From Spain To Lisbon: Closerhire
A CloserHire, oferecemos uma oportunidade única para trabalhar como Representante de Atendimento ao Cliente em Lisboa, numa empresa líder global em soluções de tecnologia e experiência do cliente. Com um ambiente multicultural e dinâmico, garantimos formação completa, benefícios atrativos como 14 salários anuais, seguro de saúde desde o primeiro dia e oportunidades de desenvolvimento profissional, tornando-nos um empregador de escolha para quem procura uma carreira gratificante em Portugal.
