Num relance
- Tarefas: Apoiar clientes na gestão de apólices de seguros e resolver dúvidas.
- Empresa: Líder global em soluções de experiência do cliente, com ambiente multicultural.
- Benefícios: Salário competitivo, alojamento, voos cobertos e formação paga.
- Outras informações: Oportunidades de crescimento e desenvolvimento profissional num ambiente dinâmico.
- Porquê este emprego: Muda-te para Lisboa e vive uma experiência internacional incrível!
- Qualificações: Fluência em alemão e habilidades de atendimento ao cliente.
O salário previsto situa-se entre 1374 - 1374 € por mês.
Still in Germany?
This role is in Lisbon, Portugal and the move is paid for. €1,374 per month (gross).
Where this job is
To be clear before you read on: the job is in Lisbon, Portugal, not in Germany.
You would be relocating.
Most people we place have never lived abroad before, and the company covers the parts that usually stop people.
What the move covers Accomodation for candidates outside of Portugal - Room in company apartment for 12 months for a fixed cost of 280 EUR, deducted from salary.
Inside
Portugal - only available if candidates are coming directly from a competitor.
Reimbursement of flight ticket on the 6th month of work, up to 400 EUR.
Health
Insurance since day 1 for small amount, free after 6 months What you'll earn in Portugal
€1,374 per month (gross)
On top of the salary Accommodation Provided
Flights Covered
Private Health Cover
Paid Training The role
Closer Hire is partnering with a global leader in customer experience and technology solutions to recruit a German-speaking Customer Service Representative for an insurance-related project in Lisbon, Portugal.
In this role, you'll support clients in managing their insurance policies, handling inquiries, claims, and policy changes while ensuring a smooth and professional customer experience.
Day to day that means handle incoming calls and chats from customers with inquiries about their insurance policies, process service requests in the client's policy administration system, compose and send responses to emails and letters, including contract documents and policy information, conduct indexation and electronic archiving using internal document management tools, manage requests for policy changes, including updating payment methods, support customers with claims submissions and policy cancellations, and maintain a high level of service quality and meet client-specific performance targets Requirements.
The rest of the package
You also get full-time position with indefinite contract, on-site role in a central Lisbon location, full paid training to prepare you for the role, performance-based incentives and bonus opportunities, referral bonus program for recommending new colleagues, and access to career development programs, language courses and learning platforms A dynamic, multicultural work environment with growth potential.
Living in Portugal
Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.
How the move actually works A 30-minute call with us, in your own language, to talk the move through honestly
Interview with the company
Offer, then we handle paperwork, flights and your first weeks in Portugal From applying to your first day on the ground is usually about five weeks.
Empregador para German-speaking Insurance Company - Lisbon, Portugal (move From Germany): Closerhire
A CloserHire, oferecemos uma oportunidade única para trabalhar como Representante de Atendimento ao Cliente em Lisboa, numa empresa líder global em soluções de tecnologia e experiência do cliente. Com um ambiente multicultural e dinâmico, garantimos formação completa, benefícios atrativos como 14 salários anuais, seguro de saúde desde o primeiro dia e oportunidades de desenvolvimento profissional, tornando-nos um empregador de escolha para quem procura uma carreira gratificante em Portugal.
