Num relance
- Tarefas: Apoiar anunciantes com resolução de problemas e otimização de campanhas.
- Empresa: Líder global em soluções de publicidade digital.
- Benefícios: Salário competitivo, seguro de saúde privado e formação paga.
- Outras informações: Oportunidade de crescimento profissional e desenvolvimento de carreira.
- Porquê este emprego: Trabalhe num ambiente vibrante e multicultural em Lisboa.
- Qualificações: Experiência básica em marketing digital e suporte ao cliente.
O salário previsto situa-se entre 1198 - 1198 € por mês.
€1,198 per month (gross) - plus Private Health Cover, Paid Training. Brazilian Portuguese-Speaking B2B Advertising Support Specialist in Lisbon, Portugal.
What you’ll actually take home €1,198 per month (gross)
We put the figure in the advert on purpose. If it doesn’t work for you, you should know that now rather than after three interviews.
The perks, in full Private Health Cover Paid Training
Everything else in the package You also get full-time employment with comprehensive, fully paid training.
Monday to Sunday | 07:00-19:00, attractive base salary, relocation support package to help you settle into life in Lisbon, private health insurance and other benefits, opportunity to work for a globally recognized brand and enhance your CV A vibrant and multicultural work environment, modern office in central, and lisbon, easily accessible and well-equipped.
The job itself Closer Hire is partnering with a global leader in digital advertising solutions to recruit a Brazilian Portuguese-Speaking B2B Advertising Support Specialist for their team in Lisbon.
In this role, you will support business advertisers with technical troubleshooting, platform guidance, and optimization insights, ensuring a seamless and high-quality user experience.
Day to day that means handle end-to-end troubleshooting for advertising products via email and chat.
Diagnose issues related to campaigns, platform tools, and product features.
Drive query resolution by collaborating with internal, and product, Operations & Engineering teams.
Provide timely, accurate updates to ensure high customer satisfaction.
Identify opportunities to improve the user experience from day one.
Ensure service quality by meeting productivity, SLA, and case-handling standards.
Educate advertisers on features, best practices, and common issue types.
Maintain proactive, professional communication throughout the case journey.
Share insights, trends, and feedback to support continuous improvement.
What you need to bring English (around B2).
Some experience with online campaigns or digital marketing - you don't need to know everything, just be comfortable with the basics.
Familiarity with social media platforms and interest in online advertising.
Previous experience in customer support or a contact center is a plus, but not mandatory.
Comfortable analyzing issues, problem-solving, and paying attention to detail.
Ability to work both independently and as part of a collaborative team.
A degree in Marketing or a related field is helpful but not required - practical experience also counts.
A proactive, customer-focused mindset and willingness to learn Specialist, plus good Portuguese-Speaking B2B Advertising Support Native or C2 level Brazilian
Life in Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.
Closer Hire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.
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Empregador para Brazilian Portuguese-Speaking B2B – Lisbon, Portugal: Closerhire
A CloserHire, oferecemos uma oportunidade única para trabalhar como Representante de Atendimento ao Cliente em Lisboa, numa empresa líder global em soluções de tecnologia e experiência do cliente. Com um ambiente multicultural e dinâmico, garantimos formação completa, benefícios atrativos como 14 salários anuais, seguro de saúde desde o primeiro dia e oportunidades de desenvolvimento profissional, tornando-nos um empregador de escolha para quem procura uma carreira gratificante em Portugal.
