Num relance
- Tarefas: Atender chamadas de clientes sobre contas de crédito e opções de financiamento.
- Empresa: Líder global em soluções de experiência do cliente.
- Benefícios: Seguro de saúde desde o primeiro dia e ambiente de trabalho moderno.
- Outras informações: Ambiente internacional com foco em formação e qualidade de serviço.
- Porquê este emprego: Ajuda pessoas a tomar decisões financeiras informadas enquanto constrói relações duradouras.
- Qualificações: Fluência em francês e boas habilidades de comunicação.
O salário previsto situa-se entre 20250 - 24750 € por ano.
At a glance
Languages: French Start: 8/10 or 12/11 Relocation: not offered for this role Perks worth knowing about
Private Health Cover About the role
Closer Hire is partnering with a global leader in customer experience solutions to recruit a French-speaking Customer Service Representative for a major consumer credit platform.
If you are client-oriented, empathetic, and motivated to help people make informed financial decisions, this opportunity is for you.
What you'll do
Respond to inbound customer inquiries by phone regarding existing credit accounts and new financing requests.
Analyze customer needs to personalize interactions, provide reassurance, and propose the most suitable credit or financing options.
Build long-term customer relationships and contribute to the overall customer portfolio.
Identify and maximize commercial opportunities during each contact (incoming or outgoing).
Manage customer cases with accuracy, compliance, and confidentiality, always following internal procedures and security standards.
Demonstrate professionalism, integrity, and attention to detail in every customer interaction What we're looking for
Fluency in French (C1) - both spoken and written.
Good English skills for internal communication.
Experience in customer service or contact center environments is an advantage.
Strong communication and problem-solving skills.
Empathetic, patient, and capable of managing sensitive financial discussions with care.
Availability to work rotational shifts (Monday-Saturday).
Candidates must already hold NIF and NISS (mandatory for health insurance enrollment) Full-time employment with stable, long-term career potential.
Health insurance available from Day 1 (with monthly contribution) and free after 6 months.
Modern office locations in Braga.
Supportive, international working environment with strong focus on training, compliance, and service quality Why Portugal?
Portugal is the most popular relocation destination we place into, and it earns that.
Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting.
From application to starting on the ground usually takes around five weeks.
We are an equal-opportunity recruiter and consider every applicant on ability alone.
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Empregador para French-Speaking Credit Services – Braga: Closerhire
A CloserHire, oferecemos uma oportunidade única para trabalhar como Representante de Atendimento ao Cliente em Lisboa, numa empresa líder global em soluções de tecnologia e experiência do cliente. Com um ambiente multicultural e dinâmico, garantimos formação completa, benefícios atrativos como 14 salários anuais, seguro de saúde desde o primeiro dia e oportunidades de desenvolvimento profissional, tornando-nos um empregador de escolha para quem procura uma carreira gratificante em Portugal.
