Num relance
- Tarefas: Oferecer suporte administrativo e atendimento ao cliente excepcional numa grande unidade de negócios.
- Empresa: CBRE, uma empresa líder em gestão de contratos com foco na qualidade.
- Benefícios: Salário competitivo, ambiente dinâmico e oportunidades de crescimento profissional.
- Outras informações: Ambiente colaborativo com foco em segurança e melhoria contínua.
- Porquê este emprego: Seja parte de uma equipa que impacta diretamente a satisfação do cliente e a eficiência operacional.
- Qualificações: Diploma de ensino secundário e 3-4 anos de experiência relevante.
O salário previsto situa-se entre 50715 - 61985 € por ano.
As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account.
This job is part of the Contract Quality Management job function.
They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.
What You'll
Do
Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
Understand the scope of the contract and make sure that all work is carried out accordingly.
Be a financial and operational systems champion.
Suggest efforts to put in place cost‐saving opportunities to maximize customer and financial savings targets.
Coordinate and onboard vendors for reactive and planned works and manage sub‐contractor paperwork.
Review processed invoices and ensure accurate cost centre coding.
Coordinate the billing application, calculating margins, raising invoices, and submitting to clients.
Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
Review and approve maintenance billing invoices and projects as per contracted agreements.
Ensure consistent delivery of core operational and financial outputs on the account.
Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
Deliver monthly reporting support on Contract and Business Unit Reviews.
Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment.
Maintain QHSE documentation and ensure it is available using company systems.
Gather and analyse data to identify and solve complex problems that arise with little or no precedent.
May recommend new techniques.
Impact own team and other teams whose work activities are closely related.
Suggest improvements to existing processes and solutions to improve the efficiency of the team.
What You'll
Need
High School Diploma or GED with 3‐4 years of job‐related experience.
A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
In‐depth knowledge of Microsoft Office products.
Examples include Word, Excel, Outlook, etc.
Organisational skills with an advanced inquisitive mindset.
Advanced math skills.
Ability to calculate advanced figures such as percentages, discounts, and markups.
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Empregador para Contract Support Associate – Lisboa in Almada: CBRE Group, Inc.
A CBRE, você terá a oportunidade de trabalhar em algumas das transações imobiliárias mais relevantes do mercado, colaborando de perto com profissionais experientes em um ambiente dinâmico e multifuncional. Oferecemos desenvolvimento profissional contínuo através dos nossos programas de aprendizagem, promovendo o crescimento da sua carreira enquanto agrega valor aos nossos clientes. Com uma cultura que valoriza a iniciativa e reconhece o talento, CBRE é o lugar ideal para quem busca um emprego significativo e recompensador em Lisboa ou Porto.
