Ready to combine your language skills with a new adventure in one of Europe's most vibrant coastal capitals? Join a dynamic, multicultural team in Lisbon supporting one of the world's leading entertainment streaming platforms.
What You'll Do
Deliver Great Support:
Help streaming members via phone, email, or chat with a friendly, solution-oriented approach.
Solve Problems:
Assist with account management, billing inquiries, and technical troubleshooting.
Guide & Share:
Share product and service features to keep users hooked on their favorite content.
Who We're Looking For
Languages:
Native or fluent in
Castilian (Spanish)
AND
Basque , plus
English (B1+) .
Mindset:
Passionate about digital entertainment, tech-savvy, empathetic, and detail-oriented.
Flexibility:
Comfortable working full-time on a 24/7 rotating shift schedule (including weekends and holidays).
What's in it for You?
Full Relocation Support & Accommodation:
Choose between two competitive package options:
Option A (With Private Room):
€1,059.33 gross cash compensation/month + a private room in a modern,fully equipped company apartment (all utilities included for up to 14 months if relocating from >100 km away).
Option B (Without Room):
€1,262.33 gross cash compensation/month.
Meal Allowance:
€154/month delivered tax-free via a dedicated HR debit card for groceries and dining out.
Day 1 Health Insurance:
Complete medical coverage starting on your first day.
Paid Professional Training:
2-week intensive English training program to set you up for success.
Contract Security:
12-month contract with a clear path to permanent employment.
Generous Vacation:
20–22 paid days off per year + Portuguese public holidays.
Role Summary
Location:
Lisbon, Portugal (On-site)
Employment Type:
Full-Time (40 hrs/week)
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Empregador para Customer Support Expert – Lisbon, Portugal: CB Talents
A nossa empresa é um empregador excecional, oferecendo um ambiente de trabalho dinâmico e colaborativo em Lisboa, onde a inovação e o crescimento profissional são valorizados. Com oportunidades de desenvolvimento contínuo e uma cultura que promove a diversidade e a inclusão, os nossos colaboradores têm acesso a soluções publicitárias de ponta e a um suporte robusto para maximizar o seu potencial. Junte-se a nós e faça parte de uma equipa que está na vanguarda da transformação digital.
