Num relance
- Tarefas: Apoiar clientes na gestão de processos de reparação e substituição de peças.
- Empresa: Líder mundial em serviços de engenharia com uma equipa global diversificada.
- Benefícios: Ambiente de trabalho híbrido, programas de formação e seguros de saúde.
- Outras informações: Oportunidades de crescimento profissional e um ambiente multicultural.
- Porquê este emprego: Faça a diferença em projetos inovadores e desenvolva a sua carreira.
- Qualificações: Nível B2 de inglês, responsabilidade e boas habilidades de comunicação.
O salário previsto situa-se entre 47250 - 57750 € por ano.
CAPGEMINI ENGINEERING At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential.
From autonomous cars to life‑saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries.
Join us for a career full of opportunities.
Where you can make a difference.
Where no two days are the same.
CAPGEMINI ENGINEERING At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential.
From autonomous cars to life‑saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries.
Join us for a career full of opportunities.
Where you can make a difference.
Where no two days are the same.
YOUR ROLE Provide customer support in repair/replacement process management of non-functional parts.
Act as the end customers point of contact to support and manage the RMA process.
Provide information, and assistance to end customers regarding standard services and service catalog offerings.
Ensure that the RMA lifecycle occurs according to the defined process and ensure that deadlines for repair/replacement of parts are met.
Initial training will be provided.
YOUR PROFILE At least B2 level at English language.
Sense of responsibility, pro‑activity and dynamism.
Proficiency using Microsoft Excel Good communication Skills Availability for Hybrid work Availability for oncall Availability for shifts
What You’ll Love About Working Here Join a multicultural and inclusive team environment.
Enjoy a supportive atmosphere promoting work‑life balance.
Engage in exciting national and international projects.
Hybrid work.
Your career growth is central to our mission.
Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
Training and certifications programs.
Health and life insurance.
Referral program with bonuses for talent recommendations.
Great office locations.
About Capgemini Capgemini is the business transformation partner for enterprises in the age of AI.
We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow.
With unique end‑to‑end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market‑leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale.
Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries.
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Empregador para Order Desk Analyst: Capgemini Engineering
A Capgemini Engineering é um excelente empregador, oferecendo um ambiente de trabalho híbrido que promove a colaboração global e a inovação. Com um forte foco no crescimento profissional, os colaboradores têm acesso a oportunidades de desenvolvimento contínuo e a um suporte robusto em projetos desafiadores no setor das telecomunicações. A cultura de trabalho valoriza a personalização de soluções e a automação, permitindo que os engenheiros contribuam significativamente para o sucesso dos clientes enquanto trabalham em tecnologias de ponta.
Dados de contacto:
Equipa de recrutamento de Capgemini Engineering